Thuniversum
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The Thuniversum is the beating heart of the THUN world in Bolzano: an experiential and commercial center that tells the story and creativity of one of South Tyrol's most iconic brands. Founded over 70 years ago from the dream of Counts Otmar and Lene Thun, the company is world-renowned today for its ceramic and porcelain creations. Inside the facility, visitors can immerse themselves in the Panopticum, an evocative multimedia journey, explore the vast Thun Store with the latest collections, and find great deals at the Factory Outlet. The complex is completed by the Thun Club Lounge and the Caffè al volo bistro, making it an ideal destination for shopping and leisure in a welcoming and fully accessible environment.
Rating: Very high accessibility
The Thuniversum experiential and commercial center is easily accessible by public transport: it is a 5-minute walk from the Bolzano Sud (Fiera) train station and is served by city bus lines 10A and 10B. For those arriving by car, reserved parking spaces are available at the nearby Ice Rink (Palaonda), from which the entrance is reached via a ramp with a 10% slope.
The entire complex, including the Thun Store, the Factory Outlet, the Panopticum multimedia journey, the Lene Thun Foundation Laboratory, and the Caffè al volo bistro, is located entirely on the ground floor and is barrier-free. In addition to the accessible restroom located inside the store, there are further toilet facilities near the visitors' exit.
Note: Reserved parking spaces for people with disabilities are located at the nearby Ice Rink (Palaonda) and at the rear of the building in Via Negrelli. From the Ice Rink parking area, the entrance is accessed via a curved ramp with cobblestone paving and a slope of approximately 10%. For the exit, there is a second ramp with an 8% slope. Inside, the exhibition and the store are located entirely on the ground floor and are barrier-free.
Car park
Public
- yes
At cost
- no
Covered car park
- no
Reserved parking spaces
Present
- yes
Amount
- 5
Marking
- yes
Width > 3.2 m
- yes
Distance from the entrance < 50 m
- no
Road crossing
Necessary
- yes
With zebra crossing
- yes
With pedestrian traffic light
- yes
Traffic light with acoustic signal
- no
Presence of
Ramp
Characteristics access path
Covered
- no
Ascending sections
- yes
Ascending slope < 7%
- yes
Lateral inclination < 3,5%
- yes
Resting platform
Present
- yes
Seating possibility & benches
- no
Width of access path
- > 90 cm
Orientation system
Present
- yes
Sign posts
- yes
Paving
- Plates / Cubes not rough
Note: The main entrance door is wide (120 cm width) and easy to operate. Inside, the Panopticum exhibition path is developed entirely on the ground floor and is barrier-free. The Panopticum is an evocative 360° cinema room that immerses visitors in an emotional journey through breathtaking panoramic projections of South Tyrolean mountains and landscapes. The environment is spacious, level, and features uniform flooring that ensures excellent freedom of movement.
On the same level as the entrance
- no
- /
Access via
Ramp
- open
- /
Entrance
Door present
- yes
- /
Door opens without effort
- yes
- yes
Width of door in cm
- 120
- 100
Door opens towards the outside
- yes
- yes
Automatic door
- no
- no
Door closer
- yes
- yes
Threshold present
- no
- no
Manoeuvring space > 140x140 cm
- yes
- /
Presence of
Orientation system
Present
- yes
- no
Sign posts
- yes
- /
Paving
- Carpet
- Asphalt / Concrete
Note: The Thuniversum is divided into three main areas, all located on the ground floor and barrier-free. The tour begins with an exhibition path that includes a section dedicated to the history and works of Countess Lene Thun. It then continues into the Thun Store, a large retail space where the brand's iconic collections and giftware are displayed. The complex is completed by the Lene Thun Foundation room, a space dedicated to solidarity projects and ceramic-therapy workshops.
On the same level as reception
- yes
Entrance area
Door present
- no
Internal doors
Present
- yes
Narrowest door width cm
- 90
Thresholds > 2.5 cm present
- no
Manoeuvring space
Minimum path width
- 80
Manoeuvring space > 140 x 140 cm
- yes
Accessible toilet
Bar
Orientation systems
Present
- yes
Sign posts
- yes
Paving
- Asphalt / Concrete
Note: The spacious Outlet area is located on the ground floor and is fully accessible. The exhibition and retail space features wide aisles and uniform flooring, making it easy to move between the shelves. Here, visitors can purchase discontinued items and historical pieces in a welcoming, barrier-free environment.
On the same level as reception
- yes
Entrance area
Door present
- no
Threshold present
- no
Manoeuvring space > 140 x 140 cm
- yes
Toilet
Orientation systems
Present
- no
Paving
- PVC / Rubber
Note: The permanent laboratory at the Thuniversum is a space dedicated to solidarity and creativity. This is where the Lene Thun Foundation Onlus implements its "ceramic-therapy" projects, offering clay modeling sessions designed to provide moments of relief and joy, particularly for children undergoing medical treatment. It is a place where art becomes a tool for well-being and sharing.
The facility is situated on the ground floor, is barrier-free, and offers ample maneuvering space. The laboratory is equipped with accessible tables (72 cm of clear space underneath), designed to comfortably accommodate wheelchair users and allow activities to be carried out in total comfort.
On the same level as reception
- yes
Entrance area
Door present
- yes
Width of door in cm
- 100
Threshold present
- no
Manoeuvring space > 140 x 140 cm
- yes
Toilet
Orientation systems
Present
- yes
Sign posts
- yes
Paving
- PVC / Rubber
Note: The aroma of coffee and warm croissants, a relaxing and welcoming atmosphere, soft colors, and comfortable spaces... and for those with a gourmet palate, a wide selection of delicious dishes: this is what you will find on the menu of the "Caffè al volo" Bistro. A meeting point that is both modern and traditional, where you can pause and recharge.
The dining room, located immediately after the Panopticum area, welcomes guests in a bright and barrier-free environment. The space is spacious and allows for smooth circulation between the tables, which are arranged to ensure the necessary maneuvering space for wheelchairs. The flooring is level with the rest of the structure, eliminating any tripping hazards and guaranteeing a convivial and inclusive atmosphere for everyone.
On the same level as reception
- yes
Entrance area
Door present
- no
Threshold present
- no
Manoeuvring space > 140 x 140 cm
- yes
Counter height in cm
- 115
Tables
Movable
- yes
Height of table in cm
- 74
Free space under table in cm
- 70
Have a central column
- yes
Table service
- yes
Toilet
Day rooms
Orientation systems
Present
- yes
Sign posts
- yes
Carpets
- no
Paving
- Asphalt / Concrete
Note: The Sorriso Academy is a modern multi-purpose space dedicated to training and professional growth, located in a prime position inside the prestigious Thun Outlet and accessible directly through the shopping area.
The most extraordinary aspect of this space is its deeply inclusive management: the reception and activity support are handled by the staff of the "Caffè al volo" Bistro, employing young people with Down syndrome in a real and dynamic professional context.
The Academy aims to be a place of exchange open to the entire community, including young people with disabilities, promoting social integration through workshops and shared projects. It is an environment where professionalism and solidarity meet, offering a unique growth experience for both participants and visitors.
Note: The toilet at the entrance of the Thuniversum has a door width of 70 cm, which requires attention for those using standard or motorized wheelchairs. However, the facility provides a second accessible toilet located at the exit of the Thuniversum, which offers different space layouts and represents a valid alternative if needed. Both environments are well-maintained and equipped with a foldable grab bar.
Position in building
- At the entrance
WC suitable for the disabled marked with international symbol
- yes
Entrance area
Width of door in cm
- 70
Door opens towards the outside / sliding door
- no
Door closer
- yes
Threshold present
- no
Manoeuvring area outside > 140 x 140 cm
- yes
WC
Grab handle
- yes
Approachable from side
- yes
Free space to approach WC from side in cm
- 100
Approachable from the front
- yes
Distance from back wall in cm
- 70
Height in cm
- 50
Warning bell in tangible distance
- yes
Washbasin
Accessible
- yes
Height in cm
- 84
Free space under washbasin in cm
- 70
Adjustable in height
- no
Height of mirror in cm
- 130
Adjustable mirror
- yes
Water tap with
- Control lever
WC suitable for the disabled marked with international symbol
- yes
Position of WC suitable for disabled
- Separate room
Entrance area
Door can be opened without effort
- yes
Door opens towards the outside / sliding door
- no
Door closer
- yes
Threshold present
- no
Manoeuvring area outside > 140 x 140 cm
- yes
WC
Grab handle
- yes
Approachable from side
- yes
Free space to approach WC from side in cm
- 110
Approachable from the front
- yes
Distance from back wall in cm
- 70
Height in cm
- 50
Warning bell in tangible distance
- yes
Washbasin
Accessible
- yes
Height in cm
- 84
Free space under washbasin in cm
- 70
Adjustable in height
- no
Height of mirror in cm
- 140
Adjustable mirror
- no
Water tap with
- Control lever
Paving
- PVC / Rubber
Accessible by bus
Workshop
Courses are organized
Group activities
Bistrò
Bar / Café
Shop / Store
Open all year round
ATM / Credit card
Animals welcome
No smoking
Air conditioning
Changing table
Disabled parking space
Bathroom with grab bars
: Free entry
Rest day:
Open all year round: yes
Orari di apertura: From 09:00 to 19:00
